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Home > Resources > Technical Resources > FREE TECH SUPPORT


Imagine having fast and easy access to the most knowledgeable and experienced Tech Support staff in the world. You do with Black Box.

  • FREE phone hotline services. There are no contracts, no catches. Call 0811/5541-110. Your calls to Black Box are answered very fast. No waiting on hold, no time loss - you talk to a real person fast.
  • Please do try our free Callback Service. You'll receive a call from Tech Support within 20 seconds or less. Try it now!
  • E-mail us at to receive an answer quickly.
  • Or, call 0811/5541-110 and rely on our experts for on-site network design, installation and maintenance. Whether you have 10 sites or hundreds of sites, Black Box can help.

Use our Services!

  • We offer you more than 10,000 product solutions - the best news is: we know all of these devices by heart. So it is very easy for you - whatever connectivity problem you might have call the experts for technical advice! Call Black Box at 0811/5541-110
  • Our Technical Support is absolutely free of charge for you. No matter whether you need support before you buy, when you install or even after the implementation.
  • We come to you on-site to survey your application for further consultancy. This is for free in case of projects.
  • You get free, comprehensive, easy to understand application diagrams from our Technical Support.
  • Try before you buy. Ask our technical experts for a free product evaluation tests. This is applicable for all Black Box products (apart from special cables). Call us and ask for your free test today! Call us at 0811/5541-110 or use our free Callback Service.
  • If you cannot find it, we can make it! In our catalogue and this webshop we offer you thousands of solutions. What's more, we also produce custom made products. If you need a special cable or any other kind of specialty, talk to our experts, call 0811/5541-110.

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